May 18, 2020
Entrepreneurs that create sustainable businesses know several essential elements. They've identified who their customer is, understand how to serve them, and they measure progress with data. James Carbary explains that connection to the community helps businesses remember that the customer is the hero. Mary Catherine Kunze tells us that when you become a business owner, you must prepare for a marathon, there are hills, valleys, and mountains. The journey takes hard work, consistency and innovation; but the outcome is worth it. The conclusion of our conversation details the evolution of business, discovers solutions to problems, and predictions for the future!